Pro and Max are one-time purchases of a fixed number of tailoring runs — there's no recurring billing and nothing to cancel. This policy covers refunds on those purchases.
If you haven't used any tailoring runs from a pack, you can request a full refund within 14 days of purchase. Once a run from a pack has been used, that purchase is no longer eligible for a refund, since the service has already been delivered.
Email support@tailorfitcv.com with your account email and the pack you purchased. Approved refunds are issued to your original payment method by our payment processor, Polar, and typically appear within 5–10 business days.
All payments are processed by Polar Software Inc., our authorized reseller — charges appear on your statement as Polar. Contact us first at support@tailorfitcv.com for any billing question and we'll help directly or route it to Polar if needed.
Pro and Max are one-time purchases of a fixed number of tailoring runs — there's no recurring billing and nothing to cancel. This policy covers refunds on those purchases.
If you haven't used any tailoring runs from a pack, you can request a full refund within 14 days of purchase. Once a run from a pack has been used, that purchase is no longer eligible for a refund, since the service has already been delivered.
Email support@tailorfitcv.com with your account email and the pack you purchased. Approved refunds are issued to your original payment method by our payment processor, Polar, and typically appear within 5–10 business days.
All payments are processed by Polar Software Inc., our authorized reseller — charges appear on your statement as Polar. Contact us first at support@tailorfitcv.com for any billing question and we'll help directly or route it to Polar if needed.